Job ref: RAZ/EN68470/JN1324

Who we are
Razorfish is one of the largest interactive marketing and technology services agencies in the world. We currently have more than 2,000 employees in 20 offices focusing exclusively on digital marketing and technology. We help industry leaders such as O2, NSPCC, McDonalds, and Audi use digital channels to acquire and service customers. Each office is filled with opportunities to invent the digital future. But don’t just take our work for it, at the end of last year Forresters Research noted: “Razorfish leads in all things digital.”
What’s it like?
Everyone always says the thing about our place is the people. Why is everyone so great? Maybe it’s that we attract talented people at the top of their game who want to push the boundaries of what is possible in digital. Maybe it’s the relaxed atmosphere that allows some of our more ‘out there’ characters to be themselves at work. It could be our forward-thinking clients whom we help to improve things in the world like combating child abuse, global poverty and suffering, helping people give up smoking and making kids aware of the dangerous stuff in junk food. One thing glues us all together: passion for what we do. This passion is translated into an approach to projects that is all about working together, generating ideas and developing innovative products.
What’s the role?
The Senior Project Manager is responsible for delivering to our largest clients with high profile projects. You will be responsible for devising project approaches, work plans and delivering against them. As a senior member of the team you will be working across a multi function team and high profile varied client base.
Core Duties and Responsibilities:
Project Related
•Manages the day-to-day operational and tactical aspects of multiple or large scale projects
•Creates and execute project work plans and revises as appropriate to meet changing needs and requirements
•Defines project approach appropriate to the brief and contractual obligations
•Minimizes exposure and risk on project and communicates risk/issues clearly and appropriately
•Manages scope
•Manages to and achieves revenue goals set for projects
•Manages budget forecasting
•Sets up the project governance to best match the brief and project deliverables
•Ensures necessary cross functional team members required for the project team are in place and are updated as necessary to meet the changing needs of a project
•Briefs individual team members and ensures all deliverables are checked off before client review
•Facilitates team and client meetings effectively
•Tactfully communicates sensitive information
•Holds regular status meetings with project team
•Effectively liaises with clients, as required, including showing awareness of the clients business needs and new business opportunities
•Produces accurate, clear and concise documentation throughout the project lifecycle, signed off by appropriate parties
•Motivates and enables all members of project teams to perform at their best
Organisational
•Effectively applies methodology and enforces project standards.
•Provides cost estimates based upon discussions with key personnel, product descriptions, assumptions, and other input, to proposals for existing clients and new business.
•Contributes to development of project management processes.
•Management of third party suppliers as necessary
•Assists other project managers' projects as necessary and in their absence.
•Other duties as assigned.
Skills, Knowledge & Abilities:
Essential
•Ability to perform in a collaborative, fast-paced environment.
•Proven track record of commercial project management at a senior level.
•Thorough understanding of budget management.
•Experience working with high level blue chip clients.
•Team Leadership skills.
•Superior interpersonal, written, and verbal communication skills.
•Ability to present complex subjects in understandable terms.
•Ability to successfully resolve situations that are broadly defined, complex, diverse, and occasionally unprecedented.
•Adept at creating practical solutions to daily business challenges.
•Ability to work independently and balance multiple projects and processes simultaneously.
•Proficient in all Microsoft Office applications.
Beneficial
•Experience managing offshore companies and third parties.
•New media agency experience with proven knowledge of web development technologies.
•Mentoring of Junior PMs.
•Contractual reviews and negotiation experience.
•Possesses general understanding in the areas of application programming, database and system design.
•Understands Internet, Intranet, Extranet and client/server architectures.
•Experience in reading UML .
•Multiple methodology experience.
Professional Qualities
•Builds expert knowledge in our industry and conveys knowledge to others.
•Possesses the expert knowledge to identify opportunities for change.
•Clear communicator.
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