CSR Annual Reporting Account Director and ClientManager

Our client specialises in communications for the financial servicessector. They provide innovative and award-winning solutions through anopen and honest culture, forging strong relationships with theirclients and their employees.

Due to new business wins and expansion they are looking for AccountDirectors and Client Managers who are passionate about communicationsand will contribute to the successful growth of the company goingforward.
You will be part of a close-knit team of experienced specialists incorporate reporting. The Senior Managers have long experience ofadvising some of the world's largest listed companies on annualreporting through the skilled use of strategy, project management,design and production.

As Annual Report Client Manager you will focus on the smooth deliveryof this aspect of the business allowing the Senior Managers toconcentrate further on strategic new business generation. You will besupported by an in house Creative, Digital, PR and Corporatecommunications team..

Working within well-established and defined processes, the AnnualReport Client Manager or Account Director will be able to contributetheir own skills, experience and enthusiasm to raising our clientservice, production quality and efficiency to even higher levels.

With 3-7 years relevant Account Direction experience you will be fullof creative ideas, have great communication skills and be able to workaccurately and efficiently under pressure. You must also be a fantasticclient manager, as you'll be expected to manage your own projectsliaising with clients, designers and suppliers.

You will be able:

• To manage annual and corporate responsibility report (CSR) projects, large and small, for existing clients and for prospect pitches, providing a risk-free, reliable, responsive, and flexible service
• To provide a filter between client and agency that ensures complete and useable briefs in, and accurate responses out
• To motivate the people in the agency, from top to bottom, to deliver right first time, creative and production solutions for clients
• To administer the work-flow from brief in (through design, photography, typesetting, programming and printing) to invoice out
• To coordinate and harness all the skills in the company to plan and execute client work to the highest level
• To prioritise work and allocate time to the in-house planning, design and production resources, including aspects of the Senior Managers time
• To ‘farm' clients patiently, positively and imaginatively for new projects and classes of work
• To provide project management support in annual report new business activity

Your Knowledge, skills and experience:

• Experience of working with an in-house team of design and production staff, as well as by skilled freelance staff at times
• Solid experience of design, typesetting, pre-press, print and online production processes enough to enable sound planning and good advice for clients
• Good numeracy skills for estimating, scheduling, production and invoicing purposes
• High and accurate standard of English in client communication including phone, email, documentation, reports and face-to-face presentation
• You must be organised, with outstanding attention to detail
• Annual report design, process, production and implementation
• A good understanding of online annual report design and production

Technical skills required

Highly proficient in MS Word, Excel and Powerpoint, on Mac andPC. 
Knowledge of Indesign is a not essential but would be a benefit
Working knowledge of design and production software